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97.4%eval pass-rate41msp95 voice latency6production agents3EU jurisdictions99.9%uptime SLA24moavg engagementp95 41msregion EU-Centraluptime 99.94%agents 6 liveeval pass-rate 97.4%last deploy 14m agolive shadow 5%queue depth 0
97.4%eval pass-rate41msp95 voice latency6production agents3EU jurisdictions99.9%uptime SLA24moavg engagementp95 41msregion EU-Centraluptime 99.94%agents 6 liveeval pass-rate 97.4%last deploy 14m agolive shadow 5%queue depth 0
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SERVICE · PA · REF 01·Updated · 2026-05-24

SERVICE · PA · Internal Process Automation

Internal processes, quietly automated.

Document-finding agents, workflow automation, and CRM/ERP integration for the operational drudgery that eats your team's week — invoice matching, approval routing, knowledge-base search across SharePoint and Drive. Every action logged for audit; rollback is one click.

STATUS · LIVEp95 · 38sREGION · EU-CENTRALPricing band · EUR 25–70k · 6-week initial engagementLead time · Q2 2026 (limited slots)

§01

Capabilities

Scope is what we take on. Methodology is the constant discipline; it does not vary across engagements.

Scope

04 items

  • 01Document search across SharePoint / Drive / Confluence
  • 02Approval workflow automation
  • 03CRM / ERP integration (HubSpot · Salesforce · SAP)
  • 04Audit trail with replayable action log

Methodology

04 items

  • 01Process map the existing manual flow before automation
  • 02Shadow mode for the first 14 days
  • 03Rollback path designed before promote
  • 04Audit-trail review with finance + ops

§02

Deliverables

What you receive at end-of-engagement. Each item ships with docs, runbook, and ownership transfer.

  1. D-01✓Document search agent
  2. D-02✓Workflow automation
  3. D-03✓CRM / ERP integration
  4. D-04✓Audit trail

§03

KPIs · Live indicators

Production numbers for this practice.

Updated · 2026-05-24 · EU-CENTRAL

4.2h

avg approval turnaround

↓ −31h vs prior

0.92

doc-find precision

↑ +0.05 vs 30d

38s

p95 search latency

↓ −6s vs 30d

100%

audit-trail coverage

→ every action logged

Evaluation

  • E-01Approval turnaround time measured pre/post against a four-week baseline.
  • E-02Documents-found-per-query precision on a labelled internal corpus, refreshed quarterly.
  • E-03Audit-trail completeness verified by an internal reviewer monthly.
  • E-04Quarterly review of rejected automations with the operations lead.

§04

Stack

Representative tooling. We swap individual components when the customer's environment requires it.

  • 01OpenAI / Anthropic for reasoning
  • 02n8n / Temporal for orchestration
  • 03pgvector / Elastic for document index
  • 04Microsoft Graph / Google Workspace APIs

§05

Reference case

anonymised · NDA on request

Approval-routing + document-search agent for a BG accounting firm

Average approval turnaround down from 35h to 4.2h · doc-find precision 0.92 across SharePoint + Drive · full audit trail signed off by finance lead.

01 · PA · Engagements open · Q2 2026

If your AI roadmap touches production, we should talk.

book_call.sh

30 min · No pre-sales pitch · Bring a real problem

Pricing bandEUR 25–70k · 6-week initial engagementLead timeQ2 2026 (limited slots)