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S4 · Short of capacity

Company Memory

An assistant that answers from your company’s documents, in Bulgarian or English, and cites the source.

We are taking pilot clients for every system. We will publish results once we have the first measured ones.

Check: customers or capacity? · All ready-made systems

A company’s knowledge sits in documents, inboxes and the heads of people who are not always in. The assistant connects to Google Drive or SharePoint, answers in Bulgarian or English, and puts a link to the source document next to every answer. Each person sees only what they are allowed to see in the original system. On request it sends a short daily briefing and files meeting notes in the right folder. The pilot starts with one department and one source; email, calendar and CRM come after.

Who it is for

  • Companies of 10 to 100 people whose answers live in inboxes and in people’s heads
  • Accounting and law firms
  • Engineering and design offices
  • Distributors and clinic groups

What the problem looks like

  • Hours spent searching

    If 20 people lose 2 hours a week finding a document or waiting for a colleague, that is 40 paid hours every week.

  • New staff ask the same questions

    Every new hire asks experienced colleagues about the same procedures and pulls them away from their work.

  • Which version is current?

    Three copies of one contract in three folders, and nobody is sure which is valid.

  • The licence is paid for, but unused

    Copilot or Gemini was bought, but nobody set up the connections, permissions and training, so the team went back to old habits.

How it works

  1. We pick one department and one source: Google Drive or SharePoint.
  2. We connect the assistant to the access rights you already have in that source.
  3. With your team we write 60 real questions and their expected answers.
  4. For four weeks the assistant runs in parallel, and the team compares its answers with their own.
  5. After the test and two training sessions, the assistant joins daily work and we check its quality every month.

What you receive

  • Assistant for one department

    Up to 20 users, answers with a link to the source.

  • Access rights

    Each person sees only the documents they can open in the original system.

  • 60-question test

    Your real questions with expected answers. We run it before launch and after every major change.

  • Two team training sessions

    How to ask, how to check the source, and what not to hand to the assistant.

What stays with a person

  • The assistant prepares an answer with its source. Decisions stay with people.
  • When the documents hold no answer, the assistant says so and does not guess.
  • You decide which folders and documents the assistant can use.

Data and hosting

  • The assistant never shows a document to someone who cannot open it in the original system.
  • It is not used to hire or assess employees, because the EU AI Act classes that as high-risk.
  • Hosting is in the EU, and we sign a data processing agreement (GDPR Art. 28) with every client.

How the setup runs

8-week pilot: one department, one source

  1. Weeks 1–2: Connections and rights

    We connect the source, check the access rights and write the 60-question test with your team.

  2. Weeks 3–4: Tuning

    The assistant answers the test. We fix what it gets wrong before anyone uses it at work.

  3. Weeks 5–8: Parallel run

    For four weeks the team uses it alongside the current way of working, with two training sessions. Then we decide together whether it continues.

Price

  • Pilot: one department, one source, up to 20 users, 60-question test, 4 weeks in parallel, 2 training sessions: from EUR 6,000
  • Monthly: running, updates and support: from EUR 500/mo
  • Start: Pilots from February 2027

These are standard starting prices in euro, excluding VAT. The exact price depends on the number of people, documents and connections to your systems, and you receive it in writing after the first call.

Questions

We already pay for Microsoft Copilot or Google Gemini. Why would we need this?

You may not. The difference is the work around the tool: connections to your systems, access rights, Bulgarian-language quality, EU hosting and training for the team. Without them teams rarely start using it. If the licence you already have is enough, we will tell you on the first call.

How accurate are the answers?

That is what the test of 60 of your own questions shows. We agree the pass mark before launch, and every answer comes with a link to its source so a person can check it.

Why do pilots start in February 2027?

We are building and testing the same system on our own documents first. You can send an enquiry now to hold a place.

Start here

Bring a real problem.

Thirty minutes with an engineer who would build it. Tell us what is breaking, what you have tried and what would change if it worked.

Book a 30-minute call · info@heaven-interactive.com

  • Free, no sales pitch
  • Reply within one working day
  • Pricing band before any spec work