Heaven InteractiveБългарски

S1 · Short of capacity

Voice Note to Report

The foreman says what was done in a voice message. The draft report is in the office minutes later.

We are taking pilot clients for every system. We will publish results once we have the first measured ones.

Check: customers or capacity? · All ready-made systems

After work, the technician or foreman sends a voice message, as they already do. The system recognises the speech, matches the message to the site and fills in the document the team most hates writing: a completed-work report, a handover protocol, a materials-used report or a daily safety-briefing record. The draft goes into the site folder and to the person in the office who checks and signs it. We start with one document type and add the next once the first one works.

Who it is for

  • Construction companies and subcontractors with crews on several sites
  • Electrical, plumbing and HVAC installers
  • Pest-control, lift-maintenance and facility-management firms
  • Field teams who write their reports in the evening or on Friday

What the problem looks like

  • Reports are written at night

    Five foremen at five hours a week make 25 paid hours of writing, about 100 hours a month.
  • Paperwork runs days behind

    A report written three days later misses details and does not help if an inspector visits the site.
  • Everyone writes it differently

    The office retypes notes, photos of notebooks and messages into one format before they go to the client.
  • Nobody opens another app

    Software that asks crews to fill in fields on a phone is abandoned within a week. Voice messages they already send.

How it works

  1. The foreman sends a voice message to the company’s business number on WhatsApp or Viber.
  2. The system recognises the speech and links the message to the site and to the person who sent it.
  3. It fills the document template on your letterhead and flags any field the message did not mention.
  4. The draft goes to the responsible person in the office, who corrects, approves and signs it.
  5. The signed document is saved to the site folder and sent to whoever needs it.

What you receive

  • Your document template

    One document type with your letterhead and fields, built from your own real examples.
  • Voice-message channel

    A company business number the crews send messages to, linked to your sites and people.
  • Review and approval screen

    Every draft, who sent it and what is missing, with an approve button. Every action is logged.
  • Site folders and runbook

    Documents filed by site. A written runbook and training for the office.

What stays with a person

  • A person checks and signs every document. The system writes only the draft.
  • Documents that the law requires a specific person to sign, such as the construction acts and protocols under Bulgarian Ordinance No. 3/2003 and the safety-briefing register, stay drafts until that person signs.
  • When a required field is missing from the message, the system leaves it blank and flags it.

Data and hosting

  • Employees’ voices are personal data, so we sign a data processing agreement (GDPR Art. 28) with every client.
  • Recordings and documents are stored in the EU.
  • Voice recordings are kept only as long as the contract states, then deleted.

How the setup runs

4 weeks: 2 weeks of setup and 2 weeks in parallel

  1. Week 1: Document and template

    We pick the document that takes the most time and build the template from your real examples.

  2. Week 2: Number and sites

    We connect the business number, the sites and the field staff, and try it on the first real messages.

  3. Weeks 3–4: Parallel run

    For two weeks the office works as before while the system drafts alongside. We compare both before you switch over.

Price

  • Setup: one document type, up to 10 field staff, 2 weeks in parallel: from EUR 2,900
  • Monthly: running, storage and support: from EUR 290/mo
  • Each further document type: from EUR 590
  • Start: 6–8 weeks from signing

These are standard starting prices in euro, excluding VAT. The exact price depends on the number of people, documents and connections to your systems, and you receive it in writing after the first call.

Questions

Do the foremen need to install anything?

No. They send a voice message in the app they already use. There is no new account, password or form.

Does it understand trade terms and site names?

We set it up with your sites, materials and abbreviations from real examples. During the two parallel weeks we correct what it mishears, and every draft passes a person before it is signed.

What about documents a named person must sign by law?

The system prepares the draft. The act or protocol stays a draft until the person the law names has reviewed and signed it.

Can we start with several documents at once?

We start with one, because that is how the team gets used to it and how we see where the system makes mistakes. Each further document type is added from EUR 590.

Start here

Bring a real problem.

Thirty minutes with an engineer who would build it. Tell us what is breaking, what you have tried and what would change if it worked.

Book a 30-minute call · info@heaven-interactive.com

  • Free, no sales pitch
  • Reply within one working day
  • Pricing band before any spec work